Suit Model: BW264
The CAMPLUX BW264 water drain plug makes it easy for you to clear any stagnant water from the unit. It should be unscrewed after each use when temperatures are at or below freezing.
If you need to replace your current water drain plug , please call Technical Support at(844)-538-7475 for advice.
Customer assumes all liability when purchasing replacement parts.
We offer "free ground shipping" for all US orders except: Alaska, Guam, Hawaii and Puerto Rico.
Shipping Method:
(1)Standard / small orders ship out via: USPS, UPS and FedEx.
(2)For large items, multiple items or large orders we use LTL freight.
(3)The expedited shipping $65 is for the AY132 (smallest unit); for larger packages, we’ll update the invoice with the actual FedEx 2-Day service cost.
Shipping Time: Standard shipping: 4-6 business days. LTL shipping: 8-10 natural days.
Order Processing Time: 1-2 business days.
*Business days don't typically include weekends, however Saturday and Sunday deliveries may occur in certain zip codes.
*If you need to request a cancellation or make any changes to your order. Please contact our customer support as soon as possible by telephone at (844)-538-7890 or email at (service@camplux.com) Monday - Friday from 9am -5pm EST. Unfortunately once an order has been sent to our warehouse we cannot guarantee cancellation or changes as to we are working quickly to get your order to you.
1: If you would like to return an item, please contact our customer support via email at (service@camplux.com) or telephone (844)-538-7890 Monday - Friday from 9 am -5 pm PST to request a return within 30 days of delivery for a full refund. When contacting our support team ensure you provide them with your return reason.
2: Returns made without approval will not be accepted as to we have different return addresses for different products.
3: For returns due to buyers remorse (ie: Order by mistake, Does not fit, Change my mind, No longer needed, etc) customers are responsible for the return shipping cost along with a 20% restocking fee applied. You should also save your tracking number to confirm when your item has been received at our location. Items being returned due to defects or quality issues a pre-paid return label will be provided to you upon you providing us with any pictures/videos showing the issue you are encountering.
4: If an item is found to be damaged in shipping. Do not accept or sign for the product. Simply refuse the package with the carrier and contact our customer support asap.
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